Welcome to TrainBookingDesk.online. These Terms and Conditions govern your use of our website and the services we offer as a travel agency, including the sale of train tickets and packages. By accessing or using this site, you agree to be bound by these Terms.
1. About Us
TrainBookingDesk.online (“we”, “our”, or “us”) is a travel agency that facilitates the booking of train tickets and travel packages. We are not a railway operator but an intermediary between customers and railway service providers.
2. Services Provided
We provide:
- Booking services for domestic and international train tickets.
- Travel packages that may include accommodation, guided tours, and local transport.
- Customer support for booking inquiries, cancellations, and modifications.
3. User Eligibility
By using this website, you represent that:
- You are at least 18 years old.
- You have the legal capacity to enter into a binding contract.
- All information provided by you is accurate, complete, and up-to-date.
4. Booking and Payment
- All bookings are subject to availability and confirmation from the railway service providers.
- Full payment is required at the time of booking, unless otherwise specified.
- We accept payments via credit card, debit card, and other secure online methods.
- A booking confirmation will be sent to your registered email upon successful payment.
5. Pricing and Fees
- All prices listed are in [Currency] and include applicable taxes unless stated otherwise.
- Service charges and booking fees may apply and will be disclosed prior to payment.
- Prices are subject to change without notice.
6. Cancellations and Refunds
- Cancellation policies vary depending on the provider and package.
- Refunds, if applicable, will be processed according to the provider’s policy.
- Service fees may be non-refundable.
- To request a cancellation or refund, contact our support team at [support@trainbookingdesk.online].
7. Changes and Modifications
- Modifications to bookings are subject to availability and provider policies.
- Additional charges may apply.
- We reserve the right to change the content or services offered at any time without notice.
8. Limitation of Liability
- We act only as a booking intermediary. We are not responsible for service failures by the train operators.
- We are not liable for delays, cancellations, accidents, or any loss/damage incurred due to third-party services.
- Our total liability shall not exceed the total amount paid by you for the affected booking.
9. Intellectual Property
All content on this website, including text, graphics, logos, and software, is our property or licensed to us and is protected by intellectual property laws. Unauthorized use is prohibited.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
11. Prohibited Activities
Users must not:
- Use the site for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Transmit viruses, malware, or harmful code.
12. Governing Law
These Terms are governed by the laws of USA. Any disputes will be resolved in the courts of USA
13. Amendments
We may update these Terms from time to time. Continued use of the site after changes constitutes your acceptance of the new terms.
14. Contact Us
For questions about these Terms or any of our services, please contact:
TrainBookingDesk.online
Email: info@trainbookingdesk.online
Address: 62M, Central Park II, Sector 48, Gurugram, Haryana 122101